Protecting Your Information Is Our Responsibility

Introduction & Scope

uubbd is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy and protection of our users' personal information. The purpose of this Privacy Policy is to clearly inform you about what information we collect, why we collect it, how we use it, and how securely it is stored.

This Policy applies to all pages, services, and features of uubbd.bar. Whether you are browsing our site, creating an account, making a deposit or withdrawal, or contacting our support team — this Policy is in effect in every case.

Before you begin reading this Policy, please note: if you disagree with any of its terms, please refrain from using our platform or contact us at [email protected] to raise your concerns.

Information We Collect

uubbd only collects information that is genuinely necessary for providing its services. We do not collect unnecessary or excessive data.

Personally Identifiable Information

• Full name and date of birth
• Email address
• Mobile number (for bKash, Nagad, Rocket, Upay payments)
• Residential address
• National ID or passport details (during identity verification)

Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay numbers or bank account information)
• Deposit and withdrawal history
• Transaction amounts and timestamps

Important: We do not directly store your full bank account number or card number — payment processing is completed through SSL encryption.

Usage Data

• Login and logout times
• Gaming history and betting activity
• Preferred game categories
• Device type and operating system
• IP address and geographic location (at a general level)

How We Collect Information

uubbd collects your information in the following ways:

• Directly provided by you: Information you submit yourself through account registration, payments, and support tickets.
• Automated collection: Technical information collected while browsing the site via cookies, log files, and web beacon technology.
• From third parties: Payment gateways (bKash, Nagad, Rocket, Upay) may share certain information with us for identity verification and fraud prevention.

Purpose of Data Use

We use the collected information only for specific and legitimate purposes. The main reasons uubbd uses your data are described below:

Service Operations

Your information is used to manage your account, process transactions, confirm deposits and withdrawals, and deliver gaming services. Your data is essential to completing every transaction securely — from the ৳200 minimum deposit to the ৳1,000 minimum withdrawal.

Identity Verification & Security

We verify your identity to prevent fraud, money laundering, and account hacking. This step is taken for your own protection.

Improving Customer Service

Your past communication history is stored to make our 24/7 live chat and email support more effective, allowing us to resolve your issues as quickly as possible.

Responsible Gaming

By monitoring your gaming patterns, we are able to effectively manage responsible gaming tools — such as spending limits and self-exclusion.

Marketing & Communications

With your consent, we notify you about promotional offers, bonus updates, and new platform features. You can opt out of these communications at any time.

Data Storage & Security

uubbd follows industry-leading standards to protect your information. Details about our security measures:

• SSL Encryption: Every page of the website uses 256-bit SSL encryption, which prevents third-party access during data transmission.
• Secure Servers: Your data is stored on secured servers and regular security audits are conducted.
• Access Controls: Only authorized personnel can access the necessary data — every access is logged.
• Password Protection: Passwords are stored in encrypted form; no member of our staff can ever view your password.
• Suspicious Activity Detection: Automated alert systems are active for unusual logins or transactions.

Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed or becomes inactive, data may be kept for a defined period to meet legal obligations and resolve disputes. Once no longer needed, the data is securely deleted.

Sharing Information with Third Parties

uubbd does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and bank transfer service providers receive only the information necessary to complete a transaction.
• Game Providers: Our game partners — including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft — may process the minimum information required to deliver the gaming experience. Each partner is contractually obligated to comply with our privacy standards.
• Legal Obligations: We may be legally required to provide information under a legal directive or court order.
• Fraud Prevention: In cases involving serious fraud or money laundering investigations, information may be shared with the relevant authorities.

All third-party partners are contractually bound to comply with our privacy standards. They may only use your information for the specific purposes defined.

Cookies & Tracking Technology

The uubbd website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security — the site cannot function properly without them.
• Functional Cookies: Used for your preferences, language settings, and personalized experience.
• Analytics Cookies: Used to understand which parts of the site are most visited — this helps us improve our services.

Cookie Controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies will prevent certain site features from working — particularly those related to login and transactions.

Your Rights

You have the following rights regarding your information on uubbd:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request corrections if any of your information is inaccurate.
• Right to Deletion: In certain circumstances, you can request that your information be deleted — however, this may not be possible where legal obligations apply.
• Right to Object to Processing: You can object to marketing communications or certain aspects of data processing.
• Right to Data Portability: You can request your information in a structured format.
• Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time. For complex requests, we may verify your identity.

Protection of Minors' Data

uubbd is a gaming platform for adults and is operated exclusively for persons aged 21 and above.

We do not knowingly collect information from anyone under the age of 21. Age is confirmed during the account verification process. If we receive information indicating that a minor is using an account, that account will be immediately suspended and any collected data will be deleted.

If parents or guardians believe their child has created an account on this platform, please contact [email protected] immediately.

Changes to This Policy

This Privacy Policy may be updated from time to time due to improvements to uubbd's services, new regulatory requirements, or technological changes.

For significant changes, we will send a notice to your registered email address or post an announcement on the site. The date of each revision will be noted at the top of this page as "Last Updated".

Continued use of the site after changes have been made means you have accepted the updated Policy. We therefore recommend checking this page regularly.

Contact Us

If you have any questions, objections, or requests to exercise your rights regarding this Privacy Policy, please contact our support team:

We respect your privacy and take every request seriously. uubbd remains committed to ensuring a safe and trustworthy gaming environment at all times.